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Privacy and your data

Plainly: what LIVR keeps, who can see it and how to get rid of it.

  • Your logs are yours

    LIVR does not sell your data and does not share it with insurers, employers or advertisers.

  • Only you see your picture

    Nobody at LIVR browses your entries. Support can only see your account if you ask them to.

  • Take it with you

    Export everything you have logged as a plain file, whenever you want, at no cost.

  • Delete means delete

    Deleting your account removes your logs. Nothing is kept behind for analytics.

What LIVR stores

  • Entries you create: drinks, check-ins, medicines, supplements and lab numbers.
  • The summaries LIVR generates from those entries.
  • Basic account details so you can sign back in.

LIVR's direct-to-consumer app is a wellness product. It is not HIPAA certified and LIVR does not claim to be. A separate provider partnership product, with its own contracts and controls, would be the only place HIPAA obligations apply. LIVR does not send anything to your clinician unless you export it and share it yourself.

Tracking, advertising and sharing

  • No advertising pixels anywhere in LIVR.
  • No retargeting or audience building from anything health-related.
  • No session replay on any screen where you enter health information.
  • No health values are sent to product analytics — only whether a screen worked.
  • LIVR does not sell health data, and never shares it for targeted advertising.
  • Consent choices are unbundled, equally easy to decline, and reversible at any time.

Your controls

Signed in, you can see everything LIVR holds, export it, delete single entries, change any consent and make a formal privacy request.

Open the privacy centre

LIVR provides general health information. It does not diagnose a condition or replace a clinician. If you feel unwell right now, use the urgent help page.

Urgent help